Membership Terms And Conditions 


1.1 Introduction
Imperial Treasure Restaurant Group Pte Ltd (“Imperial Treasure”) would like to offer our privileged customers news and information regarding our products and services, including promotions, special offers and discounts.  We are offering you the opportunity to become a member of the Imperial Treasure Club (a "Member") to enjoy special privileges that Imperial Treasure may offer from time to time.

1.2 Collection and use of personal data
If you become a Member, you will need to provide Imperial Treasure certain personal information (including your name and contact details such as email address and phone number).  You will need to provide us with your NRIC number or FIN for us to identify you. Your NRIC number or FIN will be your username or unique identifier as a member of Imperial Treasure Club. Any personal data held by us about you will be held in accordance with our Privacy Policy.

1.3 Direct marketing
By clicking on the "SUBMIT" button below, you agree that Imperial Treasure, our affiliates, related entities, and third parties acting on our behalf ("Business Partners"), may collect, use and disclose your personal data, which you have provided at the member's portal at https://members.imperialtreasure.com (the "Member's Portal"), for providing marketing material that you have agreed to receive, in accordance with the Personal Data Protection Act 2012 and our Privacy Policy. Please note that marketing material may be sent directly by our Business Partners, and we may disclose your personal data to them for that purpose.

1.4 Membership Tiers

1.4.1 Silver Tier
As a Member you will be required to provide your NRIC number, FIN or passport number, among other information we may require from you, in order to take advantage of special promotions and discounts offered to Members. This may be required online or by our restaurant staff depending on the circumstances.
If you sign up at the point of sale at one of our outlets, you will enter the Silver Tier. As a Silver Tier member, you will qualify for a S$50 e-voucher valid for 3 months. In order to further qualify for another S$50 e-voucher valid for 3 months, an S$100 birthday voucher with a minimum spending of S$280 (before service charges and GST) valid for use by the Member only on the Member's birthday month and a waiver of the corkage fees for up to four (4) bottles of wine, Members will have to provide further details on the Member's Portal.
If you sign up as a Silver Tier Member on the Member's Portal, you will qualify for all three vouchers described above (i.e. two S$50 e-vouchers and said S$100 birthday voucher) and a waiver of the corkage fees for four (4) bottles of wine if you agree to provide your full details as required at the said Member's Portal.
Please note that these special privileges only apply to new Member sign-ups.

1.4.2 Gold Tier
Upon achieving spend of S$10,888 and above, you will be automatically upgraded to the Gold Tier. As a Gold Tier member, you will enjoy all the benefits of the Silver Tier, plus one S$500 e-voucher, unlimited corkage, one Peking Duck and one bottle of Bordeaux Wine.
During the respective seasonal festive periods, you will be entitled to one Nian Gao set, one Dumpling set and one Mooncake set. You will receive one year free renewal of the membership.

Members should refer to the Member’s Portal for the latest privileges. Please note that Imperial Treasure reserves the right to amend these privileges at any time.

1.4.3 Diamond Tier
Upon achieving spend of S$28,888 and above, you will be automatically upgraded to the Diamond Tier. As a Diamond Tier member, you will enjoy all the benefits of the Gold Tier, plus one S$1,500 e-voucher, one Suckling Pig and one bottle of Champagne. During the respective seasonal periods, you will be entitled to one Nian Gao set, one Dumpling set and one Mooncake set (for avoidance of doubt, these seasonal period gift sets are in addition to the ones received in Gold Tier).
Members should refer to the Member’s Portal for the latest privileges. Please note that Imperial Treasure reserves the right to amend these privileges at any time.

Renewals of the Member's membership may have other promotions applicable, to be introduced by Imperial Treasure from time to time in its sole and absolute discretion.

1.5 Amending personal data and terminating membership
You may amend your personal data or marketing preferences at any time via our Member’s Portal. You will need to inform us in writing at club@imperialtreasure.com should you choose to terminate your membership. Please allow a few working days for changes to take effect. Kindly be advised that there will be no refunds made and/or early issuance of any unused e-vouchers at the point of termination. Alternatively, your membership will automatically expire upon non-renewal of membership, and all balance i-dollars and/or unused e-vouchers will be deemed forfeited

1.6 Website
If you access our website to make changes to your personal datap or otherwise, such use is governed by our website Terms of Use.

 

1.7 Membership validity
Membership is valid for one (1) year from the date of application up to the last day of the month in which the said one (1) year period ends. For example, Members that sign up on 12th of September 2016 will have their membership valid until 30th September 2017. This membership is only valid at selected Imperial Treasure restaurants in Singapore. Please refer to the Member’s Portal for a list of participating restaurants.
Membership is strictly non-transferable and shall only be enjoyed by the Member in person.

1.8 Earning and expiry of i-dollar (i$)
One (01) i-dollar will be awarded for every S$10 spent at any participating Imperial Treasure restaurants, excluding service charge, GST, e-vouchers and purchase of Imperial Treasure gift vouchers and festive items. Member must be physically present (proof of identification required) at the point of dining. The system may require up to one (01) working day to reflect the transactions, e-vouchers and i-dollar earned. Combining multiple membership accounts or splitting the bill to earn i-dollar is strictly not allowed. i-dollar accrued shall expire upon expiry of membership. Upon renewal of membership, any i-dollar accrued shall be brought forward to the next membership year.


1.9 Redemption of i-dollar (i$)

Member must be physically present (proof of identification required) at the point of dining in order to redeem any membership privileges. Member is required to sign off on the receipt to acknowledge the redemption(s) made. For every i$50 earned, member will automatically receive a $50 cash e-voucher, valid for 12 months from date of issue and valid for use within membership period only. The cash e-voucher can be used to offset the bill when dining at any participating Imperial Treasure restaurants. Combining multiple membership accounts or splitting the bill to redeem membership privileges is not allowed.

1.10 Termination and cancellation
We reserve the right to terminate the Member's membership if the membership account is found to be shared with another non-Member.
We reserve the right to terminate your membership, in our absolute discretion, should you abuse any of the conditions and privileges bestowed on you as a Member.

1.11 Membership upgrade and downgrade
Members will be automatically upgraded upon achieving the spend required for the Gold and Diamond Tiers. The system will require one working day to reflect the upgrade and accompanying privileges (e.g. e-vouchers).
Members will also be automatically downgraded should they fail to maintain the minimum spend threshold for their Tier category. For example, a Gold Tier member will be downgraded to a Silver Tier should their spend for the membership year be below S$10,888.

1.12 E-voucher's terms and conditions

Types of e-voucher

Validity
(from date of issue)

Other terms and conditions

Earn i-dollar

$50 Cash

12 months within membership year

  • Multiple $50 Cash e-vouchers are allowed in a single receipt.
  • Cannot be used with $50 Sign Up e-voucher and $50 Renewal e-voucher.

Sign Up privileges

$50 Sign Up

3 months

  • Sign up e-voucher cannot be combined for use.
    Only 1 X $50 Sign up e-voucher to be used at any one time.
  • Cannot be used with other e-vouchers except the following e-vouchers: Corkage (Silver), Unlimited Corkage (Gold & Diamond), Peking Duck (Gold & Diamond), Suckling Pig (Gold & Diamond), Bordeaux Wine (Gold & Diamond), Champagne (Gold & Diamond), Nian Gao (Gold & Diamond), Mooncake (Gold & Diamond) and Dumpling (Gold & Diamond).

$100 Birthday

 

1 month on
birthday month

  • Valid for use only on member's birthday month.
  • Minimum spending of $280 in a single receipt applies.
  • Cannot be used with $50 Sign Up and $38 Renewal e-voucher.

Corkage

12 months within membership year

  • Each Corkage e-voucher can only be used to waive corkage charge for one (01) bottle of liquor.
  • Multiple Corkage e-vouchers are allowed.

Unlimited Corkage

12 months within membership year

  • Each Corkage e-voucher can only be used to waive corkage charge for one (01) bottle of liquor.

Complimentary treats

Peking Duck

12 months within membership year

  • Limited to one (01) redemption only.
  • One day advance order is required.
  • Available at all participating restaurants except Imperial Treasure Fine Teochew Cuisine, Imperial Treasure Fine Shanghai Cuisine and Imperial Treasure Steamboat Restaurant.

Suckling Pig

12 months within membership year

  • Limited to one (01) redemption of a small suckling pig only
  • One day advance order is required.
  • Available at all participating restaurants except Imperial Treasure Shanghai Cuisine and Imperial Treasure Steamboat Restaurant.

Bordeaux Wine (bottle)

During seasonal period

  • Limited to one (01) redemption only.
  • Available only for redemption after seasonal period, eg. Chinese New Year, at selected participating restaurants.

Champagne (bottle)

During seasonal period

  • Limited to one (01) redemption only.
  • Available only for redemption after seasonal period, eg. Chinese New Year, at selected participating restaurants.

Nian Gao Set

During seasonal period

  • Limited to one (01) redemption only.
  • Available only for redemption during seasonal period.

Mooncake Set

During seasonal period

  • Limited to one (01) redemption only.
  • Available only for redemption during seasonal period.

Dumpling Set

During seasonal period

  • Limited to one (01) redemption only.
  • Available only for redemption during seasonal period.

$500 Bonus Cash

12 months within membership year

  • Valid for one time use only.
  • Cannot be used with $50 Sign up e-voucher and $50 Renewal e-voucher

$1500 Bonus Cash

12 months within membership year

  • Valid for one time use only.
  • Cannot be used with $50 Sign up e-voucher and $50 Renewal e-voucher

Renewal

$50 Renewal

3 months

  • Valid for 3 months from date of issue of new membership cycle.
  • Cannot be used with other e-vouchers except the following e-vouchers: Corkage (Silver), Unlimited Corkage (Gold & Diamond), Peking Duck (Gold & Diamond), Suckling Pig (Gold & Diamond), Bordeaux Wine (Gold & Diamond), Champagne (Gold & Diamond), Nian Gao (Gold & Diamond), Mooncake (Gold & Diamond) and Dumpling (Gold & Diamond).

 

2. Law and forum
This Membership Agreement is governed by and construed in accordance with the laws of Singapore.
Any dispute or claim arising out of or in connection with this Membership Agreement, (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of Singapore courts.


3. Consent 
I would like to join the Imperial Treasure Membership club and I consent you to holding my personal data in accordance with your Privacy Policy.

Privacy Notice


1. Introduction
Imperial Treasure Restaurant Group Pte Ltd ("Imperial Treasure", "us", "we") is committed to protect the privacy of visitors to this website (the "Website"). This Privacy Notice sets out how Imperial Treasure collects, uses or discloses personal data that you have provided to us through the Website. By visiting the Website you are accepting and consenting to the collection, use and disclosure of personal data described in this Privacy Notice. If you do not agree with this Privacy Notice, please do not use the Website. This Privacy Notice does not apply to other websites to which we link ("Third Party Website" or "Third Party Websites"). 
Maintaining the privacy of our customers’ information is important to us. We do not disclose, rent or sell our customers’ personal data to third parties.

2. Collection and use of personal data
We collect the following personal data when you register as a member of the Website and through the Website:

  • email address
  • your NRIC or FIN or Passport number;
  • your name, address and phone number; and
  • any other personal data provided to us when you submit any comment, question or feedback to us, request services from us, or disclose your personal data to us in any way

We use your personal data for the following purposes:

  • to facilitate your registration;
  • to provide services to you;
  • to fulfil your order and deliver it to you;
  • to facilitate and track your purchases from us (including in our restaurants or via our websites)
  • to provide you with marketing and other information about our products (including promotions and special offers);
  • to provide you with service support;
  • respond to comments, queries and feedback;
  • provide you with marketing and promotional material if you have opted to receive it; and

Additionally, through the Website, we may automatically gather certain aggregated and anonymous information about the use of the Website, such as how frequently certain areas of the Website are visited, including through the use of cookies, web beacons, Google Analytics and other technologies.

We may use cookies, web beacons, Google Analytics and other technologies for the following purposes:

  • to identify the causes of problems arising at web servers and to resolve these problems;
  • to improve the contents of the Website;
  • to customize the content of the Website and our emails to suit your individual interests or purposes and selectively display best-matched pages to you, including tracking your past purchases in order to provide you with new services or special promotions;
  • to utilize your browsing history on the Website for demographic research; and
  • to obtain static data of web visitors and aggregated website visitation statistics which are anonymous in nature.

You may reject our use of cookies by configuring your browser to disable the use of cookies. However, you may no longer be able to receive services or personalized features of the Website which rely on the use of cookies.



3. Disclosures of personal data to third parties
In order to provide services to you, we may disclose, transfer out of Singapore, your personal data as described in this Privacy Notice:

  • We may permit certain trusted third parties to access your personal data in connection with their performance of services to maintain and operate the Website and certain features on the Website. For example, we may use third parties to host the Website; operate various features available on the Website; send emails; analyze data; provide search results and links and assist in fulfilling your orders and may share personal data or other information with our parent, subsidiaries, divisions, and affiliates.
  • We may employ a third-party service to collect the above-mentioned information, including personal data, and use their tracking services on our behalf. However, this information is strictly confidential and will not be shared with others.
  • We may disclose personal data as an asset in connection with a proposed or actual merger or sale (including any disclosures made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.
  • We reserve the right to disclose information, including personal data, in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction. We may also disclose or transfer personal data as otherwise permitted or required by law.
  • We may disclose aggregated and anonymized data to third parties.

Your personal data may be transferred out of Singapore from time to time. Such transfers will be carried out in accordance with the Singapore Personal Data Protection Act 2012. Third parties, with the exception of Singapore public agencies, are subject to data protection obligations and may only use your personal data to perform the necessary functions.

4. How we protect your information 
We are committed to protecting the information we receive from you. We adopt reasonable physical, technical and administrative practices to help protect the confidentiality, security and integrity of data, including personal data, stored on our system. We believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved. Although we take reasonable steps to protect the information we receive from you, no computer system is completely secure and we cannot be held liable for any loss you may suffer for unauthorized access or loss of any data provided to the Website.

5. Links to third party sites
The Website may contain links to third party websites and microsites, including third party payment gateways, whose privacy practices may differ from those of ours. If you submit personal data, including payment information, to any of those websites, that personal data is not subject to this Privacy Notice and will be subject to the third party's privacy practices instead.
We therefore encourage you to review the privacy statement of any website you visit. By clicking on or activating such links and leaving the Website, we can no longer exercise control over any data or information which you give to any other entity after leaving the Website, and any access to such other websites is entirely at your own risk.

6. Acessing and correcting your personal data
You may review and correct your personal data by signing into your user account and updating your personal data, or by contacting our Data Protection Officer ("DPO").  We will only disclose personal data in accordance with an access request to the individual who registered his/her personal data with the Website, and only after confirming that the person requesting access is indeed the registered party.
You may also contact our DPO to withdraw your consent to our use of your personal data.
Please allow ten (10) working days for your request to be processed.

7. Retention of information
Your personal data will be retained for as long as it is necessary to fulfil the purposes for which it was collected or for business or legal purposes, or in accordance with applicable laws.
If you withdraw your consent to our collection, use or disclosure of your personal data, we may not be able to provide you with services that require such personal data. Please also note that your personal data may still be retained on our database to the extent permitted by law.

8. Privacy policy changes
If we decide to change our Privacy Notice for the Website, we will post the revised Privacy Notice here and, if appropriate, notify you by email. Please check back frequently to see any updates or changes to our Privacy Notice.

9. Contact Us
If you have any questions about this Privacy Notice, please contact our Data Protection Officer at DPO@imperialtreasure.com.

隐私信息

1.简介

御宝饮食集团有限公司(简称“御宝”或“我们”)承诺严密保护本网站(即“网站”)访客的隐私权。本隐私声明对御宝如何收集、使用或者披露您向本网站提供的个人信息进行了说明。访问本网站表示您接受并同意本隐私声明中关于个人信息收集、使用及披露的政策。如果您不同意本隐私说明,请勿访问本网站。本隐私声明不适用我们所链接的其他网站(即“第三方网站”)。

我们十分重视保护客户的隐私信息,不会向第三方透露、租借或出售客户的个人信息。

2.个人信息的收集和使用

本网站会收集以下个人信息:

  • 电子邮箱
  • 您的姓名、地址和电话
  • 您向我们提交评论、问题、反馈以及服务请求时所提供的任何个人信息,或您以其他方式透露给我们的个人信息。

我们对您的个人信息将用作以下用途:

  • 方便您注册;
  • 为您提供服务;
  • 完成和交付您的订单;
  • 协助和跟进您的订购过程(包括在我们餐厅或网站的订购);
  • 为您提供我们产品的营销以及其他信息(包括促销和优惠信息);
  • 为您提供服务支持;
  • 回应您的评论、查询以及反馈;
  • 在征得您同意的情况下为您提供市场推广和宣传材料。

此外,本网站可能会利用Cookies、网络信标、谷歌分析等技术自动收集关于网站使用情况的汇总和匿名信息,例如网站某些特定区域的访问频率。

我们可能使用Cookies、网络信标、谷歌分析等技术用作以下用途:

  • 找出网络服务器上出现问题的原因并解决这些问题;
  • 完善网站内容;
  • 根据您的个人喜好或意愿定制网站和电邮内容,选择性向您推送最适合您的网页内容,包括查询您过去的购买记录,目的是为您提供最新服务和特惠活动;
  • 将您的网站浏览历史用于人口统计学研究;
  • 获取网站访问者的静态数据和网站匿名访问统计数据。

如果您想禁止我们使用Cookies,您可以将浏览器设置为禁止使用Cookies。但您可能无法再享受本网站一些基于Cookies的服务和个性化功能。

3.向第三方披露个人信息

为了满足您的服务需求,我们可能会按照本隐私声明所述披露、向新加坡以外的国家提供您的个人信息。

  • 我们可能会允许某些可靠的第三方公司访问您的个人信息,以便他们维护和运营本网站以及网站上的某些功能。例如,我们可能会让第三方负责管理网站,运营网站上的各种功能,发送电邮,分析数据,提供搜索结果和链接,协助完成您的订单;我们还可能会和我们的母公司、子公司、某些部门和附属公司共享您的个人信息等数据。
  • 我们可能会雇佣第三方来收集上述信息,包括个人信息,并使用他们的追踪服务。但我们将对这些信息严格保密,不会与他方共享。
  • 个人信息可能会作为我们的资产,包括涉及到我们的全部或部分业务,与拟定或者实际合并或出售相关(包括作为倒闭或破产程序的一部分予以披露)的信息,或作为公司重组、股票出售及其他控制变更的一部分。
  • 我们保留披露个人信息等数据的权利,遵从传票、庭令、行政或政府指令以及其他法律要求;我们可以自行决定是否有必要保护我们或他人的权利,避免人身或财产伤害,打击诈骗和减少信用风险。我们也可以在法律允许或要求的情况下披露或转让个人信息。
  • 我们会向第三方披露汇总和匿名数据。

您的个人信息有时可能会被转出新加坡,我们将根据《2012年新加坡个人信息保护法令》进行转移。除新加坡公共机构外的第三方,必须履行数据保护义务,只有在实现必要功能时才能使用您的个人信息。

4.我们如何保护您的信息

我们承诺严格保护您向我们提供的信息。我们采取了合理的环境、技术和管理措施,以保护存储在我们系统中的数据(包括个人信息)的保密性、安全性和完整性。我们相信我们所采取的措施可降低安全问题发生的可能性,实现与数据类型相适应的信息安全。虽然我们采取了合理的措施来保护您向我们提供的信息,但是没有完全安全的电脑系统,因此对于未经授权进入系统造成的损失或网站信息丢失我们概不负责。

5.第三方网站链接

本网站可能会包含第三方网站和微型网站的链接,包括第三方支付网关,其隐私政策可能与我们不同。如果您将付款信息等个人信息提供给这类网站,那么您的个人信息将不受本隐私声明约束,而受第三方的隐私声明约束。

因此,我们鼓励您查看所访问网站的隐私说明。如果您点击或激活这些链接离开本网站后,您提供给其他网站的任何数据和信息将超出我们的控制范围,访问此类网站的风险完全由您自己承担。

6.访问和修改您的个人信息

如果您想查看或更改个人信息,可以联系我们的数据保护专员(简称“DPO”)。我们只会在收到数据访问请求时,并确认请求方确属注册用户时披露本网站注册用户的个人信息。您也可以联系我们的DPO不再允许我们使用您的个人信息。

7.保留信息

为了实现必要的功能,或达到一定的商业或法律目的,或根据相关法律要求,我们会一直保留您的个人信息。

如果您不同意我们收集、使用以及披露您的个人信息,我们可能无法为您提供需要此类信息的服务。另请注意,在法律允许的范围内,您的个人信息将会一直保留在我们的数据库中。

8.隐私政策更改

如果我们要更改本网站的隐私声明,将在这里发布修订的隐私声明,并在适当情况下通过电子邮件通知您。欢迎查看更新或更改的隐私声明。

9.联络我们

如果您对本隐私声明有任何疑问,请通过DPO@imperialtreasure.com与我们的数据保护专员联络。