Imperial Treasure Restaurant Group Pte Ltd (“Imperial Treasure”) would like to offer our privileged customers news and information regarding our products and services, including promotions, special offers and discounts. We are offering you the opportunity to become a member of the Imperial Treasure Club (a "Member") to enjoy special privileges that Imperial Treasure may offer from time to time.
If you become a Member, you will need to provide Imperial Treasure with certain personal information (including your name and contact details such as email address and phone number). You will need to provide us with your mobile number for us to identify you. Your mobile number will be your username or unique identifier as a Member. Any personal data held by us about you will be held in accordance with our Privacy Notice.
Where you sign-up to become a Member, you will be required to provide your mobile number, among other information we may require from you, in order to sign up for the membership. This may be required online or by our restaurant staff depending on the circumstances.
Membership is strictly non-transferable and shall only be enjoyed by the Member in person.
As a Member, you earn one (01) i-dollar at the rate specified on the membership programme website [https://members.imperialtreasure.com/] for the country in which you signed up, when you spend at any participating Imperial Treasure restaurants (excluding service charge, GST, e-vouchers used, and the purchase and use of Imperial Treasure gift vouchers). Please refer to the Member’s Portal for a list of participating Imperial Treasure restaurants. Member must be physically present at the point of dining and provide the registered mobile number to the service staff in order to earn i-dollars. Earning of i-dollars must be made at the point of transaction. Requests on i-dollar accumulation for previous or backdated receipts will not be entertained. The system may require up to one (01) working day to reflect the transactions, e-vouchers and i-dollar earned. I-dollars accrued shall expire upon expiry of the membership. Any i-dollar accrued is however granted a three (03) months grace period and must be converted to e-vouchers within this grace period, failing which such i-dollar shall be deemed forfeited. Transactions made via third party vendors are not eligible for earning of i-dollars.
Earned i-dollars are converted in the Member Portal into Imperial Treasure e-vouchers of a specified value (“e-vouchers”) at the rate specified on the membership programme website [https://members.imperialtreasure.com/] for the country in which you signed up. Each e-voucher is valid for twelve (12) months from date of issue and valid for use within the membership period only. The e-voucher can be used to offset the bill when dining at any participating Imperial Treasure restaurants, subject to Imperial Treasure’s sole discretion and any other terms and conditions stated at [https://members.imperialtreasure.com/]. Neither i-dollars nor e-vouchers have any cash value and cannot be converted or redeemed for cash.
Unless otherwise determined by Imperial Treasure in its sole discretion, Silver Tier status is conferred on Members when they first join the membership programme and is valid for the period specified on the membership programme website [https://members.imperialtreasure.com/] for the country in which you signed up. At the end of this period, if the Member has not been upgraded to the Gold Tier or Diamond Tier, the Member may be required to pay such renewal fee as may be prescribed by Imperial Treasure in its sole discretion on the membership website [https://members.imperialtreasure.com/] for the country in which you signed up.
Gold Tier status is conferred on Members who spend at least the amount set out for Gold Tier on the membership programme website [https://members.imperialtreasure.com/] for the country in which you signed up, at participating Imperial Treasure restaurants within twelve (12) months. Gold Tier status is valid for twelve (12) months from the date the Member qualifies; after that, annual requalification is required. Upon expiration of your membership tenure as a Gold Tier member, and if you have not met the minimum spend requirement to be retained in the tier, you shall be downgraded to Silver Tier status.
Diamond Tier status is conferred on Members who spend at least the amount set out for Diamond Tier on the membership programme website [https://members.imperialtreasure.com/] for the country in which you signed up, at participating Imperial Treasure restaurants within twelve (12) months. Diamond Tier status is valid for twelve (12) months from the date the Member qualifies; after that, annual requalification is required. Upon expiration of your membership tenure as a Diamond Tier member, and if you have not met the minimum spend requirement to be retained in the tier, you shall be downgraded to Gold Tier or Silver Tier status accordingly.
Imperial Treasure may, in its sole discretion, alter, limit, or modify the Silver Tier, Gold Tier and/or Diamond Tier programme rules, regulations, benefits, eligibility for membership, or any other feature of the Silver Tier, Gold Tier and/or Diamond Tier programme and/or may terminate the Silver Tier, Gold Tier and/or Diamond Tier programme at any time in its sole discretion, by giving reasonable notice on the membership programme website and/or by email. Please check the membership programme website regularly for updates.
Each membership tier also entitles Members to certain rewards and privileges, which may include other e-vouchers, free gifts and/or other dining benefits (“Rewards”). The current tier privileges are as set out in the membership programme website [https://members.imperialtreasure.com/]. The validity and terms and conditions of such Rewards are as set out in [https://members.imperialtreasure.com/], which may be amended by Imperial Treasure at any time in its sole discretion, by giving reasonable notice on the membership programme website and/or by email. Rewards are always subject to availability. Imperial Treasure reserves the right to replace a Reward with another Reward of equivalent or similar value. Rewards do not have any cash value and cannot be converted or redeemed for cash.
Member must be physically present (proof of identification required) at the point of dining to redeem any membership privileges. Member is required to sign off on the receipt to acknowledge the redemption(s) made. Redemption of Rewards are subject to prevailing local law requirements.
Combining multiple membership accounts, combining bills or splitting the bills to earn i-dollars and/or redeem Rewards and membership privileges is strictly not allowed. Membership must be active at the point of redemption.
You may amend your personal data or marketing preferences at any time via https://members.imperialtreasure.com (the "Member's Portal"). You will need to inform us in writing at sg.club@imperialtreasure.com should you choose to terminate your membership. Please allow a few working days for changes to take effect. Kindly be advised that there will be no refunds made and/or early issuance of any unused e-vouchers at the point of termination. Alternatively, your membership will automatically expire upon non-renewal of membership, and all balance i-dollars and/or unused e-vouchers will be deemed forfeited
We reserve the right to terminate the Member's membership if the membership account is found to be shared with another non-Member.
We reserve the right to terminate your membership, in our absolute discretion, should you abuse any of the conditions and privileges bestowed on you as a Member.
These Terms, including all policies and additional terms referenced herein (“Membership Agreement”), are governed by and construed in accordance with the laws of Singapore.
Any dispute or claim arising out of or in connection with this Membership Agreement, (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of Singapore courts.
I would like to join the Imperial Treasure Membership club and I consent to the collection, holding, use and disclosure of my personal data in accordance with your Privacy Notice. If I provide Imperial Treasure with any personal data relating to a third party, by submitting such information, I represent and warrant that I have obtained the consent of the third party for Imperial Treasure to collect, use and disclose their personal data in accordance with this Privacy Notice.
Imperial Treasure Restaurant Group Pte Ltd, Imperial Treasure Cantonese Cuisine Pte Ltd, Imperial Treasure Noodle House Pte Ltd, Imperial Treasure Fine Dining Restaurant Pte Ltd, Multirich F&B Management Pte Ltd, Imperial Treasure Windows of Hong Kong Pte Ltd and Imperial Treasure Steamboat Pte Ltd (collectively referred as "Imperial Treasure", "us", "we") is committed to protecting the privacy of visitors to this website and our mobile application (the "Website"). This Privacy Notice sets out how Imperial Treasure collects, uses or discloses personal data that you have provided to us through the Website. By visiting the Website, you are accepting and consenting to the collection, use and disclosure of personal data described in this Privacy Notice. If you do not agree with this Privacy Notice, please do not use the Website. This Privacy Notice does not apply to other websites to which we link ("Third Party Website" or "Third Party Websites").
This Privacy Notice also describes your data protection rights, including a right to object to some of the processing which Imperial Treasure carries out. More information about your rights, and how to exercise them, is set out in the following section: “8. What rights do I have”.
Maintaining the privacy of our customers’ information is important to us. We do not disclose rent or sell our customers’ personal data to third parties (except as described in "5. Disclosures of personal data to third parties").
We collect the following personal data when you register as a user of the Website and make purchases through the Website:
We may collect, use and disclose your personal data for the following purposes:
The provision of your name, family name, contact number, gender, date of birth, country code and email address are mandatory so that we can contact you and fulfil any of your order(s): if any required data is not provided, then we will not be able to fulfil your order(s). All other provision of your information is optional.
Additionally, through the Website, we may gather certain aggregated and anonymous information about the use of the Website, such as how frequently certain areas of the Website are visited, including through the use of cookies, web beacons, Google Analytics and other technologies.
We may use cookies, web beacons, Google Analytics and other technologies for the following purposes:
You may reject our use of cookies by configuring your browser to disable the use of cookies. However, you may no longer be able to receive services or personalized features of the Website which rely on the use of cookies.
Genuine emails from Imperial Treasure always will come from an address ending @imperialtreasure.com. Do not open any attachments or click any links from suspicious emails. If you wish to report a suspicious email claiming to be from Imperial Treasure that you believe is a forgery, you may email to sg.marketing@imperialtreasure.com
Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your personal data for other purposes, such as those set out above. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where it is an electronic message, or by contacting us using the details set out below.
Where you have provided us with your consent, Imperial Treasure, our affiliates, related entities, and third parties acting on our behalf ("Business Partners"), may collect, use and disclose your personal data, which you have provided at the Member's Portal, for providing marketing material that you have agreed to receive, in accordance with the Personal Data Protection Act 2012 and our Privacy Notice. Please note that marketing material may be sent directly by our Business Partners, and we may disclose your personal data to them for that purpose.
In order to provide services to you and for the purposes listed at “2 Collection and Use of Personal Data” above, we may disclose and/or transfer your personal data out of Singapore, as described in this Privacy Notice:
We are committed to protecting the information we receive from you. We adopt reasonable physical, technical and administrative practices to help protect the confidentiality, security and integrity of data, including personal data, stored on our system. We believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved. Although we take reasonable steps to protect the information we receive from you, no computer system is completely secure, and we cannot be held liable for any loss you may suffer for unauthorized access or loss of any data provided to the Website.
The Website may contain links to third party websites and microsites, including third party payment gateways, whose privacy practices may differ from those of ours. If you submit personal data, including payment information, to any of those websites, that personal data is not subject to this Privacy Notice and will be subject to the third party's privacy practices instead.
We therefore encourage you to review the privacy statement of any website you visit. By clicking on or activating such links and leaving the Website, we can no longer exercise control over any data or information which you give to any other entity after leaving the Website, and any access to such other websites is entirely at your own risk.
You have the right to ask us for a copy of your personal data; to access or correct; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another data controller.
These rights may be limited, for example if fulfilling your request would reveal personal data about another person or where they would infringe the rights of a third party (including our rights). Relevant exemptions are included in the applicable laws and regulations. We will inform you of relevant exemptions we rely upon when responding to any request you make.
To exercise any of these rights, or to obtain other information, such as a copy of a legitimate interests balancing test, you can get in touch with us – by contacting our Data.
Protection Officer (See "11. Contact us" below). To access and correct your personal data, you can do so by signing into your user account and updating your personal data. We will only disclose personal data in accordance with an access request to the individual who registered his/her personal data with the Website, and only after confirming that the person requesting access is indeed the registered party.
You may also contact our Data Protection Officer to withdraw your consent to our use of your personal data.
Please allow thirty (30) days for your request to be processed.
Where we process registration data, we do this for as long as you are an active user of the Website and for six (6) years after this.
Where we process personal data for marketing purposes or with your consent, we will process such data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or not to process your data so that we can respect your request in the future.
Where we process personal data in connection with performing a contract, we keep such data for six (6) years from your last interaction with us
If you withdraw your consent to our collection, use or disclosure of your personal data, we may not be able to provide you with services that require such personal data. Please also note that your personal data may still be retained on our database to the extent permitted by law.
If we decide to change our Privacy Notice for the Website, we will post the revised Privacy Notice here and, if appropriate, notify you by email. Please check back frequently to see any updates or changes to our Privacy Notice.
If you have any questions about this Privacy Notice, please contact our Data Protection Officer at DPO@imperialtreasure.com.